Living far from an ageing parent brings a particular kind of worry. You cannot pop round to check they have eaten, or take them to the clinic. With the right arrangements, though, you can make sure they are safe and well cared for, and stay closely involved.
Start with an honest picture
Phone and video calls do not always show the full story, because parents often say they are "fine" so as not to worry you. Ask a trusted relative, neighbour or church member to visit, or arrange a professional home assessment so you get an objective view of what help is needed.
Decide what kind of help is needed
- Companionship and check-ins: for parents who are mostly independent but lonely or forgetful.
- Visiting care: help with bathing, dressing, meals and medication at set times each day or week.
- Live-in care: a carer who stays in the home for parents with higher needs or memory problems.
- Health escorts: someone to take your parent to appointments and report back to you.
Agree how you will stay informed
Good communication is what makes remote care work. Agree up front how often you will receive updates and in what form, for example a weekly WhatsApp message with photos (with your parent's agreement), a monthly call with the care coordinator, and an immediate call if anything changes.
Involve your parent in every decision
Care works best when your parent feels respected and in control. Explain that help at home is about keeping their independence, not taking it away. Let them meet the carer and have a say in routines.
Keep important information in one place
Make sure the care team has your parent's doctor's details, a list of medicines, allergies, emergency contacts in Zimbabwe, and who has authority to make decisions if your parent cannot.
Plan for emergencies
Agree which hospital or clinic your parent should go to, how transport will be arranged, and who in Zimbabwe can make urgent decisions with you.
How we help diaspora families
We arrange everything by phone, WhatsApp, email or video call, and you will have one point of contact who knows your family. Read more about care for diaspora families or send us an enquiry from abroad.
